Customer Support Hours

2025 OPERATING HOURS*

  • January 2 - November 7: Monday to Friday, 10AM-7PM EST
  • November 8 - December 23: Monday to Friday, 8AM-8PM EST, Saturday & Sunday, 10AM-7PM EST
  • December 26: 10AM-7PM EST

2025 CUSTOMER SUPPORT CENTER CLOSED DATES*

  • January 1
  • January 20
  • February 17
  • April 17
  • April 18
  • May 1
  • May 26
  • June 19
  • July 4
  • August 25
  • September 1
  • October 13
  • November 11
  • November 27
  • December 24
  • December 25
  • December 30
  • December 31

CHRISTMAS NOTICE

  • Warranty program replacement part shipments will not be available after the close of business on December 23, and will resume normal operations on December 26. 

*Note: Schedule is subject to change at any time. Please check back before contacting us for the most up-to-date schedule.