Customer Support Hours

2021 OPERATING HOURS*

  • January 4 - November 12: Monday to Friday, 10AM-7PM EST
  • November 13 - December 23: Monday to Friday, 8AM-8PM EST, Saturday & Sunday, 10AM-7PM EST
  • December 27-29: 10AM-7PM EST

2021 CUSTOMER SUPPORT CENTER CLOSED DATES*

  • January 1
  • January 18
  • April 1
  • April 2
  • July 5
  • August 30
  • September 6
  • November 25
  • December 24
  • December 25
  • December 30
  • December 31

CHRISTMAS NOTICE

  • Warranty program replacement part shipments will not be available after the close of business on December 23, and will resume normal operations on December 27. 

*Note: Schedule is subject to change at any time. Please check back before contacting us for the most up-to-date schedule.