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Product Information

Assembly, Use, and Care Guides

  • Incandescent Lighting
  • LED Lighting
  • Pre-lit Trees

FAQs

  • FAQ: Lighting
  • FAQ: Pre-lit Trees
  • FAQ: iTwinkle Bluetooth
  • FAQ: iTwinkle Wi-Fi

Troubleshooting Tips

  • General Troubleshooting Tips: Lighting
  • Lighting Troubleshooting Guide
  • General Troubleshooting Tips: Pre-lit Trees
  • Pre-lit Tree Storage Tips
  • Replacement Tree Light Strand Restringing Instructions
  • Type A Troubleshooting Guide - Easy Light Technology® Color Choice® LED Pre-lit Trees
See all 13 articles

Videos

  • Repacking Your Pre-lit Tree
  • Replacing Fuse Bulbs
  • Replacing Plug Fuses
  • Shaping Your Pre-lit Tree
  • Step-by-Step Tree Assembly


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Front Page Photo: 2019 National Christmas Tree Lighting/Paul Morigi for the National Park Foundation

Customer Support Hours

Monday to Friday: 10AM - 7PM EST

(View Complete Schedule)

Contact Us

Email Us (English)

Email Us (French)

Toll-free: 1-877-398-7337 (English Only)